Effective Date: May 6, 2025
Big Sky Inst Advancement
www.bigskyinstituteadvancement.uk
support@bigskyinstituteadvancement.uk
At Big Sky Inst Advancement, we are committed to providing high-quality consulting services and building long-term client relationships based on trust and value. Because our services are time- and resource-intensive, we have the following refund policy in place:
All payments made for consulting services (including one-time sessions, monthly plans, and custom engagements) are non-refundable once the service has been initiated or delivered.
If you cancel a booked consultation or engagement at least 48 hours before the agreed start time, you may be eligible for a full or partial refund depending on the terms agreed in your proposal or agreement.
You may reschedule a session with at least 24 hours’ notice at no additional charge. Cancellations or rescheduling requests made with less than 24 hours’ notice may result in forfeiture of that session or fee.
For long-term or custom consulting projects, refund terms will be outlined in the service agreement. If a refund is agreed upon, it will reflect only the portion of services not yet rendered, less administrative or setup fees.
Any reports, strategic roadmaps, templates, or assessments delivered digitally are non-refundable once accessed or sent.
We strive for full satisfaction. If you have concerns about the quality or delivery of a service, please contact us immediately at help@bigskyinstituteadvancement.uk and we’ll work with you to address the issue fairly and professionally.
If you have questions or concerns about this policy, contact us at:
📍2a Sackville Street, London, England, W1S 3DA
📞 Phone: +44 7577 022689
✉️ Email:support@bigskyinstituteadvancement.uk